Our Policies
Appointments
For hospital services, appointments are preferred, but walk-ins are welcome. For emergencies, our 24-hour care center in Meridian is open 24 hours a day, every day of the year. Emergencies always receive top priority, so a delay in your appointment is possible.
Health & Safety
For the safety of all animals, staff and visitors, we ask that you keep your pet on a leash or in a pet carrier while waiting in our lobby. We also require our boarding and grooming guests to be current on all vaccinations.
Payment
We require payment at the time services are rendered. To see a list of accepted payment options by location, visit our Payment Options page.
Pet Medical Policy
You can read more about our Pet Medical Policy below.
